Yacht Sourcing Indonesia – Director of Operation

Yacht Sourcing Indonesia is expanding its business in Indonesia especially in Denpasar, Bali. Yacht Sourcing Indonesia established in 2016 with a focus on yacht sales, rent, and operation in Indonesia, Singapore, Thailand, and other countries in the Asia Pacific. Currently Yacht Sourcing Indonesia seeking a professional director to join the company to fill a position as Director of Operation that will be placed in Denpasar and or Jakarta. Please find below for details of the job requirement.
Candidate has to adhere to company values, mission, and processes while managing people by:
– Analyzing safety risks
– Guaranteeing performance of his/her department, generating value to customers
– Ensuring continuous improvement
– Guarantying ethics and compliance
– Managing the team (people and performance)
– Design strategy and set smart goals
Main responsibilities
– Candidate has the relevant behavior to develop people technical and professional skills to allow the team to grow and to put people in the situation to develop relevant skills
– Promotes corporate value (exemplarity, listening, and mutual respect, teamwork spirit, and solidarity, trust and empowerment, rules and processes adherence)
– Ensure people development is well considered in the team under his/her direct reporting (Training, bonus, salary increase, etc)
– Deploys training needs, in conjunction with new skills required by the business
– PRepares the future by customizing development path for employees to meet the future needs of the business growth
– Promoting trust and empowerment to help the team to grow, develop and achieve superior results
– Ensuring individual follow-up, appreciation and training, set SMART objectives and bring the team to a high level of pride and result in their day to day service deliverables for the customer
– Ensure transformation and industrialization of the department by adopting industry best practices, deploy continuous improvement as well as LEAN practices when applicable
– Ensuring the team objectives are defined and manage individual performance, skills, competences & knowledge
– Deliver and maintain the procedure (SOP) booklet for vessel operational activities
– Ensure consistency in the monthly reporting in line with customer expectation and Yacht Sourcing Indonesia standard
– Develop consistency in the morning reporting in line with customer expectation and Yacht Sourcing Indonesiastandards
– Develop and control a financial strategy to ensure the sustainability and growth of his/her department scope
– Ensure 24/7 availability to support the department
– Maintain excellent relationships with the customer (vessel owner)
– Asses regularly the quality of the service deliver onboard and maintain the highest standards under a controlled budgeting
– Ensure smooth delivery of the service to customer and collaborate with charter sales to ensure customer satisfaction
Qualification
– Candidate must possess more than 5 years in a professional and management role on a boat with customer-facing responsibility
– Dive instructor or cruise director experience is a must
– Experienced in coordinating solution to technical or operational matters
– Able to explain the financial or commercial impact of technical issues to non-technical minded audience
– Established suppliers and maintain contacts
– Good leadership skills in a multicultural environment
– Strong professional decision-making behavior
– Superior organizational skills, flexibility managing multiple priorities, working to changing deadline
– Ability to work under stress
– Unyielding commitment to excellence, delivering the best possible outcomes for the customer
– Excellent interpersonal and communication skills with superior written capabilities
– Actively takes ownership, initiatives and convince
– Adaptability to different cultural environments, proven diplomacy skills
– Ability to drive improvement and processes application
– Team worker
– Flexibility to travel frequently
If the above requirement is suitable for your experience, we are pleased to send your cv, resume by email to [email protected] Please note that this job vacancy only process the applicants through email Yacht Sourcing Indonesia or apply below.
yacht sourcing indonesia careers